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Today, more than ever, OEM's must remain agile to the rapidly
evolving needs of its clients.The internet provides instant access to information and the success here has seen a diminishing need for trade magazines & exhibition attendance.
Thus product decisions, underpinned with email, can now be made in a fraction of the time it took even 3 years ago.
Yet despite all this technology some decisions cannot even await a response to an email and many telephone systems leave your 'urgent request for information' parked until 'someone can call you back'.
Whilst DSL has steadfastly refused to introduce voicemail into its phone systems, it recognises that sometimes product decisions need to be made urgently.
As a consequence DSL has now introduced Livechat onto its web site giving OEM's direct & instant access to our engineering team.
To try it out and speak to us now please visit our website and click the link in the header.
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