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Frequently Asked Questions

 

Problem

Cause / Solution

CPU Module 'Will not boot'

No / wrong voltage  power supplied or wrong polarity

Check for correct power input at the input terminals

Incorrect Setup (video disabled etc.)
Check that Video is enabled within the CMOS settings
Defective or misconnected device on bus

Check for misaligned bus connectors; remove other cards from stack.

Cable connected backwards

Verify all cables are connected correctly.

SSD installed backwards
Check for an SSD memory installed in socket backwards.

Will not boot from particular drive or device

Device not bootable
Use sys command on drive or reformat the device using the /s switch.
Incorrect boot sequence 
Check to boot sequence within the CMOS settings
Power not connected to boot drive

Connect power to drive 

Erratic Operation

Excessive bus loading
Reduce number of PC/l 04 modules in stack; remove termination components from bus signals; remove power supply bus terminations.
Power supply noise
Examine power supply output with oscilloscope
Power supply limiting
Examine power supply output with oscilloscope; check for voltage drop when hard disk or floppy drive starts; add bypass caps.
Temperature too high
Add fan, processor heat sink, or other cooling device(s).

Keyboard does not work

Keyboard interface damaged by misconnection
Check if Keyboard LEDs Light.
Using USB Keyboard 
Ensure USB is enabled within the CMOS settings 
Floppy drive light always on Cable misconnected
Check for floppy drive cable connected backwards.
Two hard drives will not work, but one does Both drives configured for master
Set one drive for master and the other for slave operation (consult drive documentation).

COM Port will not transmit in RS422 or RS485 modes

Not configured for RS422/485
Correctly configure serial port in Setup program.
Not enabling transmitters
Control RTS * bit of Modem Control Register to enable transmitters; see Serial port descriptions
Date and Time not saved when power is off Without battery back-up onboard
Connect an external battery
With battery back-up onboard
Check that the battery voltage has not dropped to an unacceptable level

  

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